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Коды ошибок
копировальных аппаратов Xerox

Xerox 1012, 1012(RE)

Код ошибки

Описание

E1

Jam between paper feed and fuser

E3

Jam in fuser

E5

Clam shell open

E6

Paper feed section cover is open

J1

Toner cartridge near empty

J3

Drum cartridge not seated properly

J7

Waste toner full (replace drum cartridge)

L6

Key counter out

L8

Exposure area overheat

U1

No clock pulse (drive problem)

U2

Scan problem

U3

Lens/mirror problem (RE model only)

U4

Heat problem

U8

Exposure lamp control circuit problem

E1

Jam between paper feed and fuser

E3

Jam in fuser

E5

Clam shell open

E6

Paper feed section cover is open

J1

Toner cartridge near empty

J3

Drum cartridge not seated properly

J7

Waste toner full (replace drum cartridge)

L6

Key counter out

L8

Exposure area overheat

U1

No clock pulse (drive problem)

U2

Scan problem

U3

Lens/mirror problem (RE model only)

U4

Heat problem

U8

Exposure lamp control circuit problem


Xerox 1020

Код ошибки

Описание

LL

Probable bad heater lamp


Xerox 1025

Код ошибки

Описание

A1

DF jam

C1

PF jam cass. 1

C2

PF jam cass. 2

C3

PF jam cass. 3

C9

Bypass jam

E1-1

Paper jam before exit switch

E1-2

Paper jam

E1-5

Paper jam

E1-6

Paper jam

E3-3

Paper jam at exit switch

E3-4

Paper jam at exit switch

E5

Front door open

F1

Collator jam

F5

Collator interlock

F8

No power to collator

F9

Collator bin home switch

J7

250 copies since toner waste was full

L5

Original cass. not present after clearing interrupt

L6

Key counter

L8

Platen glass too hot

U1

Main motor clock pulse

U2

Scan problem

U3-1

Lens problem

U4-1

Open thermistor

U4-2

Low temperature

U4-4

Temperature

U4-5

Main PWB

U6-1

Main PWB

U6-2

Main PWB

U6-3

Main board battery

U6-4

Initialization

U8

Exposure lamp


Xerox 1035

Код ошибки

Описание

A9

Scanner location

C1

Paper feed - upper cassette

C2

Paper feed - lower cassette

C9

Bypass jam

E5

Clam shell is open

L6

Key counter

U1

Off/On

U2

Optics

U4

Low fuser temperature


Xerox 1038

Код ошибки

Описание

A1

DF jam

C1

PF jam cass. 1

C2

PF jam cass. 2

C3

PF jam cass. 3

C9

Bypass jam

E1-1

Paper jam before exit switch

E1-2

Paper jam

E1-5

Paper jam

E1-6

Paper jam

E3-3

Paper jam at exit switch

E3-4

Paper jam at exit switch

E5

Front door open

F1

Collator jam

F5

Collator interlock

F8

No power to collator

F9

Collator bin home switch

J7

250 copies since toner waste was full

L5

Original cass. not present after clearing interrupt

L6

Key counter

L8

Platen glass too hot

U1

Main motor clock pulse

U2

Scan problem

U3-1

Lens problem

U4-1

Open thermistor

U4-2

Low temperature

U4-4

Temperature

U4-5

Main PWB

U6-1

Main PWB

U6-2

Main PWB

U6-3

Main board battery

U6-4

Initialization

U8

Exposure lamp


Xerox 2830

Код ошибки

Описание

A9

Scanner location

C1

Paper feed - upper cassette

C2

Paper feed - lower cassette

C9

Bypass jam

E5

Clam shell is open

E5

Clam shell open

L6

Key counter

U1

Off/On

U2

Optics

U4

Low fuser temperature


Xerox 5011, 5012, 5014

Код ошибки

Описание

C8

Bypass jam/no paper

C9

Bypass jam

E1

Jam

E3

Fuser jam

E5

Clamshell open

E6

PF section cover open

J1

Toner cartridge amost empty

J3

Copy cart (drum unit) missing/not seated right

J7

Copy cartridge has run 18,000 copies

J8

Copy cartridge. Improperly seated or possible only one of two fuses in the cartridge blew

L6

Key counter

L8

Exposure glass too hot

U1

Drive problem

U2

Scan problem

U3

Lens or mirror drive problem

U4

Fuser problem. Heat lamp, thermoswitch, SSR, thermistor

U6

Battery on main board

U8

Exposure lamp or exposure lamp circuit


Xerox 5016, 5017, 5316, 5317

Code

Description

A1-1

Document feeder feed jam

A1-2

Document feeder belt jam

A2-1

Document feeder exit jam

A2-2

Duplex jam

A3

DAD interlock

A5

Duplex and DAD right side interlock

A6

Copier jams after

A9

Document feed belt drive motor

C1-3

Top cassette misfeed

C2-3

Middle cassette misfeed

C3-3

Bottom cassette misfeed

C9-3

Bypass misfeed

E1-11 to E1-14

Paper jam in machine. Did not reach exit switch soon enough

E1-6

Paper path jam

E3-31 to E3-34

Exit switch jam

E3-6

Fuser jam

E5

Front door interlock

E6

Right side interlock or TTM interlock

F1

Sorter jam

F5

Sorter interlock

F8

Sorter board to copier main board communication problem

F9

Sorter bins


Xerox 5018, 5028

Code

Description

A1

Document is ADF

A1-8

Main board received reset signal

A2

ADF jams

A6, A7

ADF jams

A9

ADF jams

C1 - C4

Feed jam

C5-1 to C5-4

Jams in various areas

C5-2

Jams in various areas

C5-3

Jams in various areas

C5-4

Duplex jam

E0

Machine has reset

E1

Jam

E1-E0

Registration jam

E1-E5

Clamshell interlock

E1-E6

Right side interlock

E1-E7

Two tray interlock

E1-E8

Sorter interlock

E1-E9

Copy cartridge interlock

E2

Reset signal happened

E3

Jam

E4

Exit jam

E4-10

Exit jam

E4-5

Clamshell interlock

E4-6

Right side interlock

E4-7

Two tray interlock. Duplex interlock

E4-8

Sorter interlock

E4-9

Copy cartridge interlock

E5

Clamshell interlock

E6

Right side interlock

E7

Duplex interlock

E9

Copy cartridge interlock

F3-1

Sorter bin home switch

F3-2

Sorter cam switch

F3-3

Sorter cam switch

J1-1

Add toner

J1-2

Temporary low toner signal

J2-0

Replace copy cartridge

L2

2000 copies left on copy cartridge

L3

ADF to machine communication problem

L4 (flashing)

1000 copies left on fuser web

rr

Bad EPROM on main board

U0

Main board

U2

Scan problem

U2-1

Scan home

U3-00

Cam drive problem

U3-01

Cam movement slow

U3-04

Main board to duplex communication

U3-09

Cam problem

U3-12

Jogger problem

U3-19

Cam problem

U3-21

Cam problem

U3-23

Cam problem

U3-29

Cam problem

U3-32

Cam problem

U3-34

Cam problem

U3-39

Cam problem

U3-43

Cam problem

U3-45

Cam problem

U3-49

Cam problem

U3-54

Cam problem

U3-56

Cam problem

U3-59

Cam problem

U4-1

Fuser problem. Long warm up

U4-2

Low fuser temperature after warm up

U4-3

High fuser temperature

U4-4

Open fuser thermistor

U4-6

Replace fuser web

U4-7

Thermistor signal problem

U7-1

Copy cartridge belt drive problem

U9-3

Exposure lamp problem

U9-4

Toner motor

U9-5

Problem in warm up


Xerox 5312, 5313, 5314

Код ошибки

Описание

C1

Upper paper feed problem. Did not reach feed sensor

C2

Lower paper feed problem. Did not reach feed sensor

E1

Exit jam. Paper did not reach exit sensor

E3

Exit jam. Paper still on exit sensor

J1

Add toner

J3

Copy cartridge (drum unit) not installed

J7

Copy cartridge (drum unit) must be replaced

J8

Copy cartridge (drum unit) problem

L6

Problem with an accessory. Installed but not initialized

U1

Drive problem. Main motor, gear etc.

U2

Scan problem

U3

Main board dip switches wrong. Lens drive problem

U4

Fuser problem. Heat lamp, thermal switch, overheat, thermistor.

U6

EPROM error

U8

Auto exposure sensor. No exposure lamp or weak lamp


Xerox 5318, 5320, 5322

Code

Description

A1-11

Original ready switch

A1-12

Feed sensor

A1-1 to A1-32

All indicate a paper path problem, etc. in the ADF

A1-21

Original ready switch and document registration sensor or both the document feed sensor and document registration sensor

A1-22

ADF registration sensor

A1-23

Original did not reach ADF registration sensor quickly enough

A1-24

ADF sensor stuck down too long

A1-25

ADF sensor actuated at the wrong time during single sheet feed

A1-26

ADF sensor not actuated quickly enough in sheet feed mode

A1-31

In reverse, ADF sensor is not actuated soon enough

A1-32

In reverse, ADF sensor is actuated too long

A2

ADF exit problems

A2-1

Original ready sensor and ADF exit switch are actuated or ADF feed in sensor and ADF exit switch are both actuated

A2-2

ADF exit switch

A2-3

ADF exit switch is not actuated on time

A3

Irregular size documents

A3-1

Wrong size original sensed in 1:1 mode

A3-2

Wrong size original sensed in the 2:1 mode

A5

ADF interlock

A5

ADF interlock

A6

ADF single sheet document reset.

A6-1

Reset original

A6-2

Reset sheet feeder

A7

Document cover interlock

A8

ADF exit interlock

C1

Tray 1 jam

C1-2

Paper feed problem in tray 1

C1-3

Paper does not reach registration

C2

Tray 2 jam

C3

Tray 3 jam

C3-1

Paper feed problem from tray 3

C3-2

Paper feed problem from tray 3

C3-3

Paper feed problem from tray 1

C6-1

Duplex paper feed problem

C6-2

Duplex and/or tray 1 paper feed problem

C6-3

Paper feed problem from tray 1

C7-1

Paper feed problem from HCF

C7-2

Paper feed problem from HCF on tray 1

C7-3

Paper feed problem from tray 1

C8

Paper stays in tray or duplex or HCF

C8-1

Paper on tray 1 feed sensor

C8-2

Paper on tray 2 feed sensor

C8-3

Paper on tray 3 feed sensor

C8-4

Paper on HCF feed sensor

C8-5

Paper in duplex section

C9

Bypass feed problem

C9-3

Paper from bypass did not reach registration sensor quickly enough

E1-10 to E1-25

Internal jam

E1-6

Paper on registration sensor

E2

Reset signal happened. Might read E-2 something else.

E3-30 to E4-14

Exit jam

E3-30 to E3-35

Exit switch actuated too long

E3-6

Exit jam

E3-6

Paper on exit switch

E4-10 to E4-14

Inverter sensor not actuated.

E4-10 to E4-45

Paper did not reach inverter switch soon enough

E4-15

Inverter sensor

E4-40 to E4-45

Duplex entry sensor

E4-6

Paper on inverter switch

E4-6

Inverter sensor

E5

Front door interlock

E6-1

Tray 1 interlock

E6-2

2 tray or duplex interlock

E6-3

HCF interlock

E7-2

Duplex inverter interlock

E7-3

Duplex interlock

E8-10 to E8-15

Paper on duplex feed sensor is not actuated soon enough

E8-6

Paper in duplex

E8-6 to E8-15

Duplex entry sensor

F1-1

Paper did not reach sorter

F1-2

Paper stayed on sorter feed sensor

F1-6

Sorter exit sensor

F3

Paper size not available for sort/stack

F5

Sorter interlock

H2-1

Communication problem between main board and duplex board

H2-2

Side guard sensor problem

H3-1

Communication problem between main board and HCF

H3-2

Upper limit sensor problem on HCF

H6-1

ADF size sensor

H6-2

ADF nudgeer sensor

H6-3

Belt drive motor does not have 24 volts. Black toner is empty, but 100 copies have been run without changing toner

J1

Black toner is empty, but 100 copies have been run without changing toner

J3

Replace copy cartridge

J3

No copy cartridge (drum unit)

J7

Copy cartrige must be replaced

J8-1

Wrong copy cartridge installed

J8-2

Copy cartridge EEPROM must be changed

L6

Auditron or other counter problem

L6

Key counter not installed

L8

Platen glass temperature is too high

L9

Communication problem between interimage erase/edge lamps and main board

U1-1

Main motor drive problem

U2-1

Scan home problem

U2-1 to U2-4

Scan home sensor

U2-2

Scan home problem or optics problem

U2-3, U2-4

Scan home problem

U3-1

Lens sensor problem

U4-1

Fuser thermistor open

U4-2

Fuser did not warm up properly

U4-3

Fuser temperature too high

U4-4

Fuser problem. Staying on too long

U4-6

High fuser temperature

U5-1

Sorter bin home switch not activated

U5-2

Sorter bin home switch stayed actuated

U5-3

Sorter bin home switch

U5-4

Sorter bin home switch

U6-1

ROM problem

U6-2

RAM problem

U6-3

Low battery

U6-4

Incorrect value in NVM. Reinitialize main board with code 20-96

U8-1

Exposure lamp problem

U8-2

Communication problem main board and exposure board

U8-3

Exposure lamp or exposure lamp board problem

U8-4 to U8-6

Problem with exposure lamp, lamp sensor, lamp board


Xerox 5328

Code

Description

A1

Document in ADF

A1-8

Main board received reset signal

A2

ADF jams

A6

ADF registration jam

A7

ADF interlock

A9

Tray 1 jam

C1

Tray 2 jam

C2

Tray 3 jam

C3

Bypass feed jams

C4

Machine has reset

E1

Jam

E1-5

Clamshell interlock

E1-6

Right side interlock

E1-7

Two tray interlock, or duplex interlock

E1-8

Sorter interlock

E1-9

Copy cartridge interlock

E1 or E1-0

Registration jam

E2

Reset signal happened

E3

Jam in transfer area

E4

Exit jam

E4-0

Exit jam

E4-5

Clamshell interlock

E4-6

Right side interlock

E4-7

Two tray interlock

E4-8

Sorter interlock

E4-9

Copy cartridge interlock

E5

Clamshell interlock

E6

Right side interlock

E9

Copy cartridge interlock

F3-1

Sorter bin home switch

F3-2

Sorter cam switch

F3-3

Sorter cam switch

F5

Sorter interlock

J1-1

Add toner

J1-2

Temporary low toner signal

J2-1, J2-2

Replace copy cartridge

J5, J6

ADF to machine communications problem

L2

2000 copies left on cartridge

L3

ADF to machine communications problem

L4

(flashing) 1000 copier left on fuser web

L6

Auditron or other counter problem

LL

Main board. Try simulation 1.1 to initialize

rc

Wrong operation panel installed

rr

Bad EPROM on main board. Try 1.1

U0

Main board

U2

Scan problem

U2-1

Scan home

U2-2

Scan home or scan encoder

U2-4

Scan home or scan dual page sensor

U2-7

Scan home

U4-1

Fuser problem. Long warm up

U4-2

Low fuser temperature after warm up

U4-3

High fuser temperature

U4-4

Open fuser thermistor

U4-6

Replace fuser web.

U4-7

Thermistor signal problem

U7-1

Copy cartridge belt drive problem

U9-3

Exposure lamp problem

U9-4

Toner motor

U9-5

Problem in warm-up


Xerox 5330

Code

Description

A1-1 to A1-32

All indicate a paper path problem, etc. in the ADF.

A2

ADF exit problems

A3

Irregular size documents

A5

ADF interlock

A6

ADF single sheet document reset.

A7

Platen interlock

A8

ADF exit interlock

C1

Tray 1 jam

C2

Tray 2 jam

C3

Tray 3 jam

C6-1, C6-2

Jams related to duplex

C6-3

Registration sensor, re tray 1

C7-1, C7-2

HCF feed problems

C7-3

Tray 1 feed problem

C8

Paper stays in tray or duplex or HCF

C9

Bypass feed problem

E1-10 to E1-25

Internal jam

E1-6

Paper on registration sensor

E2

Reset signal happened. Might read E-2 something else.

E3-30 to E4-14

Exit jam

E3-6

Exit jam

E4-10 to E4-14

Inverter sensor not actuated.

E4-15

Inverter sensor

E4-40 to E4-45

Duplex entry sensor

E4-6

Inverter sensor

E5

Front door interlock

E6-1

Tray 1 interlock

E6-2

2 tray or duplex interlock

E6-3

HCF interlock

E7-2, E7-3

Duplex interlock

E8-6 to E8-15

Duplex entry sensor

F1-1

Sorter entry sensor

F1-6

Sorter exit sensor

F3

Paper size not available for sort/stack

F5

Sorter interlock

J1

Add toner

J3

Replace copy cartridge

J7

Replace copy cartridge

J8-1

Wrong copy cartridge installed

J8-2

Copy cartridge EEPROM

L6

Auditron or other counter problem

L8

Platen glass temperature is too high

L9

Communication problem between interimage erase/edge lamps and main board

U1-1

Main motor drive problem

U2-1 to U2-4

Scan home sensor

U3-1

Lens sensor

U4-1

Open fuser thermistor

U4-2

Fuser did not warm up properly

U4-3

Fuser temperature too high

U4-4

Fuser problem. Staying on too long

U4-6

High fuser temperature

U5-1

Sorter bin home switch not activated

U5-2

Sorter bin home switch stayed actuated

U5-3

Sorter bin home switch

U5-4

Sorter bin home switch

U6-1

ROM problem

U6-2

RAM problem

U6-3

Low battery

U6-4

Incorrect value in NVM. Reinitialize main board with code 20-96

U8-1 to U8-6

Problem with exposure lamp, lamp sensor, lamp board


Xerox 5340, 5343

Code

Description

00-009; 030 to 033

A door was opened while paper was being fed

00-047

Paper in duplex

00-1

Auditron

00-2

Diagnostic error

00-3

Faults error

00-4

Ric error

00-5

Job manager system error

00-6

LLM interface

00-7

Standby error

00-8

Communications error

00-9

Xerographic error

01-300

Front interlock

01-310

Right upper interlock

01-315

Left upper interlock

01-320

Left lower interlock

01-325

Fuser interlock

02-910

Key counter missing

02-920

Wrong combination of accessories

03-321, 322, 326, 327

LLM to ISIL communications problems

03-328

IOT communications problem with duplex or tray 4

03-330

IOT communications problems with HCF

03-335, 03-336

LLM communications problems with edit

03-340

NVM memory

03-341, 03-347

Communications problems between IOT and sorter

03-350, 03-354

Communications problem with LLM and user interface

03-363, 03-364

Communications problem between LLM & optics

03-370, 03-373

Communications problem between LLM & DADF

03-380, 384

 

03-416, 03-422

RAM memory problem

03-424, 426

NVM memory problem

03-430, 432

Billing problem

03-439

GRAIB communications problem

03-440

RIC communications problem

03-441

RIC NVM problem

03-442

Modem

03-443, 03-458

RIC problems

03-460

Serial communications processor problem

04-300

Main motor or drive problem

05-100, 05-108

DADF registration sensor

05-110

DADF exit sensor

05-115, 120

DADF jams

05-305

DADF document drive

05-310, 312

DADF document sensor

05-316

DADF registration sensor jam

05-325

DADF exit sensor

05-335, 341, 345

DADF interlock switches

06-300, 06-310

Scan problems

06-315

Scan drive

06-320A, 320B, 320C, 325

Scan problem

06-330

Lens drive

06-340

Exposure control problem

06-342

LLM CPU problem

06-344, 06-350

Exposure cvontrol problem

06-352

IOT CPU problem

07-300, 315, 330, 345

Tray faults

07-360, 07-370

HCF problems

07-375, 380A, 380B

Duplex problems

08-100, 08-110

Feed problems. Lead edge of copy paper is late getting to feed sensor of tray 1

08-115, 08-162

Feed problem. Lead edge of copy paper is late getting to registration sensor

08-165

Paper jam at registration sensor

08-310, 08-370

Paper at a sensor when power is turned on

08-330

DADF nudger sensor

08-380

Registration side to side problem with home position

08-390

Nip

09-300

Copy cartridge finished (drum unit)

09-310

Add black toner Add color toner

09-320

Add color toner

09-330

Wrong copy cartridge (wrong drum unit)

09-340

Drum cartridge not installed properly

09-350

Waste toner full

100

A fault has occurred

10-100

Exit jam

10-105

Exit jam

10-110

Vertical sensor jam

10-120, 122, 125

Duplex jam

10-150, 155

Too much or not enough paper in duplex tray

10-300

Fuser thermistor

10-302

Low fuser temperature

10-304

Bad fuser temp

10-308

High fuser temperature or open thermistor

10-310

High fuser temperature

10-312

Fuser not up to temperature after energy save

10-314

Fuser problem

10-320

Fuser web finished

10-330, 335, 340

Exit switch, vertical sensor switch actuated when power is turned on

11-100, 11-116

Sorter jam

11-150, 11-176

Sorter auto stapler jam

11-310, 314, 316

Sorter interlock

11-325A, B, C, D, E, F, G

Sorter index

11-352, 354, 356

Sorter auto stapler interlocks

11-365A, B, C, D, E

Sorter auto stapler bin

11-370, 371, 372A, 373A, 373B, 374

Sorter auto stapler staple failure, staple home problem or tamper home problem

11-385A, 385B, 390A,B,C,D,E, 396A

Sorter auto stapler staple failure, staple home problem or tamper home problem

301

Fuser web must be replaced

302

Copy cartridge (drum unit) must be replaced

501

Tray 1 must be rebuilt

502

Tray 2 must be rebuilt

503

Tray 3 must be rebuilt

504

Tray 4 must be rebuilt

505

HCF must be rebuilt

506

Bypass must be rebuilt

507

Duplex unit must be rebuilt

508

Replace black developer

509

Replace red developer

510

Replace green developer

512

Replace brown developer

513

Copy cartridge (drum unit) will need replacing soon

514

Fuser web will need replacing soon

515

DADF belt should be replaced

516

DADF feed rollers should be replaced

517

Replace exposure lamp

518

Replace suction filter

519

Replace ozone filter

520

Replace optics filter

521

Replace particle filter

522

Replace upper fuser roller

523

Replace fuser pawls

524

Replace pressure roller

525

Replace pressure roller pawls

900-905

Key operator calls


Xerox 5345

Код ошибки

Описание

01-01

Frequency monitoring and zero cross problem

01-02

Interlock

01-03

AC power problem

01-04

Finisher interlock

01-05

24v problem

03-01

Optics to main board communication problem

03-02

Software reset problem

03-03

Could be punched holes in the lead edge of the original

03-04

Software problem

03-06

Low battery

03-07

NVM not initialized or is missing or defective

03-17

Communication problem between main board and finisher board

03-18

Initializes one NVM counter to agree to others

03-19

All three NVM counter to agree with others

03-20

Main board/interface board problems

03-21

Problem with RIC NVM

03-22

RIC modem problem

03-23

RIC real time clock failure.

03-25

RIC NVM problem or not initialized

03-27

NVM problem

03-28

Watchdog software problem

03-29

Microprocessor crystal not at correct frequency

03-30

No software response from finisher after 20 seconds have elapsed

06-01

Lens did not reach 1.1 position

06-02

1/2 rate scanner problem

06-03

Scan home problem

06-04

Scan home problem

06-05

Scan home problem

06-06

Scan encoder

06-07

Scan encoder

06-08

Scan drive boost

06-09

Scan encoder

06-11

Scan encoder pulse phases

06-12

Insufficient scan damping

07-01

Duplex tray not home during duplexing

07-02

Tray 2 not home when selected

07-13

Tray 2 height sensor problem

07-15

Tray 2 empty

07-16

Tray 1 door open

07-18

Tray 1 stack sensor

07-22

Tray 1 empty

07-26

Tray 1 bypass switch actuated too long

07-27

Tray 1 bypass switch deactuated too early

07-30

Paper in duplex

07-31

Paper in duplex

07-32

Duplex tray empty, when paper should be there

08-10

Paper did not reach tray 2 input tray sensor

08-11

Paper did not reach duplex input sensor

08-12

Paper did not reach tray 1

08-14

Paper did not leave tray 2 input sensor quickly enough

08-18

Trail edge did not reach tray 2 input sensor quickly enough

08-19

Trail edge did not reach tray 1 input sensor quickly enough

08-20

Paper in duplex

08-21

Paper in tray 2 input

08-22

Paper in tray 2 or duplex at wrong time

08-23

Paper at tray 1 input at wrong time

08-24

Paper in tray 1 at wrong time

08-28

Upper and lower nips problem

09-08

Low toner condition

09-12

Drum signals are out of range

09-13

Unstable drum patch readings

09-15

Patch is too dark

09-16

Patch is too light

09-17

Open toner container access cover

09-18

Low toner level

09-21

Low toner sensor disconnected

09-22

Low toner condition, even after machine has been theoretically, adding toner

10-02

Low fuser temperature

10-03

High fuser temperature

10-06

Paper did not reach out put switch

10-07

Paper stayed on output switch

10-10

Paper did not reach decurler sensor

10-11

Paper did not reach decurler sensor

10-12

Paper on decurler sensor

10-13

Paper did not reach duplex entry sensor in time

10-14

Paper did not reach duplex entry sensor in time

10-15

Paper on entry sensor at wrong time

10-17

Fuser temperature is too high and fuser relay has deactuated

12-01

Paper at finisher input sensor

12-02

Paper did not reach finisher

12-03

Paper reached finisher too soon

12-05

Paper at stapler

12-06

Paper at stapler

12-07

Paper did not reach stapler

12-08

Paper did not reach stapler

12-10

Complied motor not working properly

12-15

Eject motor problem and/or eject encoder

12-20

Stacker motor problem

12-21

Stacker interlock

12-22

Stacker bottom sensor

12-23

Stacker bottom sensor

12-24

Stacker bottom sensor senses full

12-25

Stack height sensor

12-26

Stack height sensor

12-27

Stack height sensor

12-30

Offset home sensor

12-31

Offset home sensor

12-32

OCT switch

12-35

Eject nip carriage

12-36

Eject cam interlock

12-37

Eject nip carriage open timing

12-38

Eject cam interlock

12-40

Tamper motor

12-41

Tamper home problem

12-42

Tamper home sensor

12-43

Staple load sensor

12-44

Tamper home sensor

12-45

Tamper home sensor

12-50

Low on staples

12-51

Stapler home sensor

12-52

Stapler home sensor

12-53

Eject cam interlock

33-37

Too few documents

55-01

RDH interlock switch open during use

55-04

Paper on bypass sensor

55-05

Paper at vacuum timing sensor

55-06

Paper on output sensor

55-10

No paper reached S31

55-20

Paper did not leave S31 at correct time

55-24

Set counter arm problem

55-25

Documents in input tray not detected

55-27

Lead edge did not reach S35 at correct time

55-2955-30

Trail edge did not reach S35 at correct time

55-31

S32, ADF registration sensor did not see paper at correct time

55-32

S32 did not see trail edge at correct time

55-33

S36 One too many documents

55-36

One too many documents

55-39

Hole count problem on document feeder belt

55-40

Document belt travel problem

55-41

Document belt mistracking or skewing

55-45

Paper at inverter sensor

55-47

Inverter sensor did not see paper lead edge at correct time

55-49

More than 50 sheets in input tray

55-50

Right side interlock

55-51

Left side interlock

55-55

Document on glass

93-93

NVM has to be initialized after new software installed


Xerox 5350, 5352

Code

Description

00-009, 030, 031, 032, 033

A door was opened while paper was being fed

00-047

Paper in duplex

00-1

Auditron

00-2

Diagnostic error

00-3

Faults error

00-4

Ric error

00-5

Job manager system error

00-6

LLM interface

00-7

Standby error

00-8

Communications error

00-9

Xerographic error

01-300

Front interlock

01-310

Right upper interlock

01-315

Left upper interlock

01-320

Left lower interlock

01-325

Fuser interlock

02-910

Key counter missing

02-920

Wrong combination of accessories

03-321, 322, 326, 327

LLM to ISIL communications problems

03-328

IOT communications problem with duplex or tray 4

03-330

IOT communications problems with HCF

03-335, 336

LLM communications problems with edit

03-340

NVM memory

03-341-347

Communications problems between IOT and sorter

03-350-354

Communications problem with LLM and user interface

03-363, 364

Communications problem between LLM & optics

03-370-03-373

Communications problem between LLM & DADF

03-380, 384

 

03-416-422

RAM memory problem

03-424, 426

NVM memory problem

03-430, 432

Billing problem

03-439

GRAIB communications problem

03-440

RIC communications problem

03-441

RIC NVM problem

03-442

Modem

03-443-458

RIC problems

03-460

Serial communications processor problem

04-300

Main motor or drive problem

05-100-108

DADF registration sensor

05-110

DADF exit sensor

05-115, 120

DADF jams

05-305

DADF document drive

05-310, 312

DADF document sensor

05-316

DADF registration sensor jam

05-325

DADF exit sensor

05-335, 341, 345

DADF interlock switches

06-300-310

Scan problems

06-315

Scan drive

06-320A, 320B, 320C, 325

Scan problem

06-330

Lens drive

06-340

Exposure control problem

06-342

LLM CPU problem

06-344-350

Exposure cvontrol problem

06-352

IOT CPU problem

07-300, 315, 330, 345

Tray faults

07-360-370

HCF problems

07-375, 380A, 380B

Duplex problems

08-100-110

Feed problems. Lead edge of copy paper is late getting to feed sensor of tray 1

08-115-162

Feed problem. Lead edge of copy paper is late getting to registration sensor

08-165

Paper jam at registration sensor

08-310-370

Paper at a sensor when power is turned on

08-330

DADF nudger sensor

08-380

Registration side to side problem with home position

08-390

Nip

09-300

Copy cartridge finished (drum unit)

09-310

Add black toner Add color toner

09-320

Add color toner

09-330

Wrong copy cartridge (wrong drum unit)

09-340

Drum cartridge not installed properly

09-350

Waste toner full

100

A fault has occurred

10-100

Exit jam

10-105

Exit jam

10-110

Vertical sensor jam

10-120, 122, 125

Duplex jam

10-150, 155

Too much or not enough paper in duplex tray

10-300

Fuser thermistor

10-302

Low fuser temperature

10-304

Bad fuser temp

10-308

High fuser temperature or open thermistor

10-310

High fuser temperature

10-312

Fuser not up to temperature after energy save

10-314

Fuser problem

10-320

Fuser web finished

10-330, 335, 340

Exit switch, vertical sensor switch actuated when power is turned on

11-100-116

Sorter jam

11-150-176

Sorter auto stapler jam

11-310, 314, 316

Sorter interlock

11-325A,B,C,D,E,F,G

Sorter index

11-352, 354, 356

Sorter auto stapler interlocks

11-365A,B,C,D,E

Sorter auto stapler bin

11-370,371,372A,373A,373B,374

Sorter auto stapler staple failure, staple home problem or tamper home problem

11-385A,385B,390A,B,C,D,E,396A

Sorter auto stapler staple failure, staple home problem or tamper home problem

301

Fuser web must be replaced

302

Copy cartridge (drum unit) must be replaced

501

Tray 1 must be rebuilt

502

Tray 2 must be rebuilt

503

Tray 3 must be rebuilt

504

Tray 4 must be rebuilt

505

HCF must be rebuilt

506

Bypass must be rebuilt

507

Duplex unit must be rebuilt

508

Replace black developer

509

Replace red developer

510

Replace green developer

512

Replace brown developer

513

Copy cartridge (drum unit) will need replacing soon

514

Fuser web will need replacing soon

515

DADF belt should be replaced

516

DADF feed rollers should be replaced

517

Replace exposure lamp

518

Replace suction filter

519

Replace ozone filter

520

Replace optics filter

521

Replace particle filter

522

Replace upper fuser roller

523

Replace fuser pawls

524

Replace pressure roller

525

Replace pressure roller pawls

900-905

Key operator calls


Xerox 5355

Код ошибки

Описание

01-01

Frequency monitoring and zero cross problem

01-02

Interlock

01-03

AC power problem

01-04

Finisher interlock

01-05

24v problem

03-01

Optics to main board communication problem

03-02

Software reset problem

03-03

Could be punched holes in the lead edge of the original

03-04

Software problem

03-06

Low battery

03-07

NVM not initialized or is missing or defective

03-17

Communication problem between main board and finisher board

03-18

Initializes one NVM counter to agree to others

03-19

All three NVM counter to agree with others

03-20

Main board/interface board problems

03-21

Problem with RIC NVM

03-22

RIC modem problem

03-23

RIC real time clock failure.

03-25

RIC NVM problem or not initialized

03-27

NVM problem

03-28

Watchdog software problem

03-29

Microprocessor crystal not at correct frequency

03-30

No software response from finisher after 20 seconds have elapsed

06-01

Lens did not reach 1.1 position

06-02

1/2 rate scanner problem

06-03

Scan home problem

06-04

Scan home problem

06-05

Scan home problem

06-06

Scan encoder

06-07

Scan encoder

06-08

Scan drive boost

06-09

Scan encoder

06-11

Scan encoder pulse phases

06-12

Insufficient scan damping

07-01

Duplex tray not home during duplexing

07-02

Tray 2 not home when selected

07-13

Tray 2 height sensor problem

07-15

Tray 2 empty

07-16

Tray 1 door open

07-18

Tray 1 stack sensor

07-22

Tray 1 empty

07-26

Tray 1 bypass switch actuated too long

07-27

Tray 1 bypass switch deactuated too early

07-30

Paper in duplex

07-31

Paper in duplex

07-32

Duplex tray empty, when paper should be there

08-10

Paper did not reach tray 2 input tray sensor

08-11

Paper did not reach duplex input sensor

08-12

Paper did not reach tray 1

08-14

Paper did not leave tray 2 input sensor quickly enough

08-18

Trail edge did not reach tray 2 input sensor quickly enough

08-19

Trail edge did not reach tray 1 input sensor quickly enough

08-20

Paper in duplex

08-21

Paper in tray 2 input

08-22

Paper in tray 2 or duplex at wrong time

08-23

Paper at tray 1 input at wrong time

08-24

Paper in tray 1 at wrong time

08-28

Upper and lower nips problem

09-08

Low toner condition

09-12

Drum signals are out of range

09-13

Unstable drum patch readings

09-15

Patch is too dark

09-16

Patch is too light

09-17

Open toner container access cover

09-18

Low toner level

09-21

Low toner sensor disconnected

09-22

Low toner condition, even after machine has been theoretically, adding toner

10-02

Low fuser temperature

10-03

High fuser temperature

10-06

Paper did not reach out put switch

10-07

Paper stayed on output switch

10-10

Paper did not reach decurler sensor

10-11

Paper did not reach decurler sensor

10-12

Paper on decurler sensor

10-13

Paper did not reach duplex entry sensor in time

10-14

Paper did not reach duplex entry sensor in time

10-15

Paper on entry sensor at wrong time

10-17

Fuser temperature is too high and fuser relay has deactuated

12-01

Paper at finisher input sensor

12-02

Paper did not reach finisher

12-03

Paper reached finisher too soon

12-05

Paper at stapler

12-06

Paper at stapler

12-07

Paper did not reach stapler

12-08

Paper did not reach stapler

12-10

Complied motor not working properly

12-15

Eject motor problem and/or eject encoder

12-20

Stacker motor problem

12-21

Stacker interlock

12-22

Stacker bottom sensor

12-23

Stacker bottom sensor

12-24

Stacker bottom sensor senses full

12-25

Stack height sensor

12-26

Stack height sensor

12-27

Stack height sensor

12-30

Offset home sensor

12-31

Offset home sensor

12-32

OCT switch

12-35

Eject nip carriage

12-36

Eject cam interlock

12-37

Eject nip carriage open timing

12-38

Eject cam interlock

12-40

Tamper motor

12-41

Tamper home problem

12-42

Tamper home sensor

12-43

Staple load sensor

12-44

Tamper home sensor

12-45

Tamper home sensor

12-50

Low on staples

12-51

Stapler home sensor

12-52

Stapler home sensor

12-53

Eject cam interlock

33-37

Too few documents

55-01

rdh interlock switch open during use

55-04

Paper on bypass sensor

55-05

Paper at vacuum timing sensor

55-06

Paper on output sensor

55-10

No paper reached S31

55-20

Paper did not leave S31 at correct time

55-24

Set counter arm problem

55-25

Documents in input tray not detected

55-27

Lead edge did not reach S35 at correct time

55-2955-30

Trail edge did not reach S35 at correct time

55-31

S32, ADF registration sensor did not see paper at correct time

55-32

S32 did not see trail edge at correct time

55-33

S36 One too many documents

55-36

One too many documents

55-39

Hole count problem on document feeder belt

55-40

Document belt travel problem

55-41

Document belt mistracking or skewing

55-45

Paper at inverter sensor

55-47

Inverter sensor did not see paper lead edge at correct time

55-49

More than 50 sheets in input tray

55-50

Right side interlock

55-51

Left side interlock

55-55

Document on glass

93-93

NVM has to be initialized after new software installed


Xerox XC520, 540, 560, 580

Код ошибки

Описание

H2

Fuser thermistor

H3

Fuser temperature too high. Must be reset in diagnostics

H4

Fuser temperature too low. Must be reset in diagnostics

L3

Scan problem

L4

Min motor drive problem

L8

Exposure lamp not lightning or not enough light reaching auto exposure sensor

P

Paper did not feed


Xerox 5622

Code

Description

A1-1 to A1-32

All indicate a paper path problem, etc. in the ADF

A2

ADF exit problems

A3

Irregular size documents

A5

ADF interlock

A6

ADF single sheet document reset

A7

Platen interlock

A8

ADF exit interlock

C1

Tray 1 jam

C2

Tray 2 jam

C3

Tray 3 jam

C6-1, C6-2

Jams related to duplex

C6-3

Registration sensor, re tray 1

C7-1, C7-2

HCF feed problems

C7-3

Tray 1 feed problem

C8

Paper stays in tray or duplex or HCF

C9

Bypass feed problem

E1-10 to E1-25

Internal jam

E1-6

Paper on registration sensor

E2

Reset signal happened. Might read E-2 something else

E3-30 to E4-14

Exit jam

E3-6

Exit jam

E4-10 to E4-14

Inverter sensor not actuated

E4-15

Inverter sensor

E4-40 to E4-45

Duplex entry sensor

E4-6

Inverter sensor

E5

Front door interlock

E6-1

Tray 1 interlock

E6-2

2 tray or duplex interlock

E6-3

HCF interlock

E7-2, E7-3

Duplex interlock

E8-6 to E8-15

Duplex entry sensor

F1-1

Sorter entry sensor

F1-6

Sorter exit sensor

F3

Paper size not available for sort/stack

F5

Sorter interlock

J1

Add toner

J3

Replace copy cartridge

J7

Replace copy cartridge

J8-1

Wrong copy cartridge installed

J8-2

Copy cartridge EEPROM

L6

Auditron or other counter problem

L8

Platen glass temperature is too high

L9

Communication problem between interimage erase/edge lamps and main board

U1-1

Main motor drive problem

U2-1 to U2-4

Scan home sensor

U3-1

Lens sensor

U4-1

Open fuser thermistor

U4-2

Fuser did not warm up properly

U4-3

Fuser temperature too high

U4-4

Fuser problem. Staying on too long

U4-6

High fuser temperature

U5-1

Sorter bin home switch not activated

U5-2

Sorter bin home switch stayed actuated

U5-3, U5-4

Sorter bin home switch

U6-1

ROM problem

U6-2

RAM problem

U6-3

Low battery

U6-4

Incorrect value in NVM. Reinitialize main board with code 20-96

U8-1 to U8-6

Problem with exposure lamp, lamp sensor, lamp board

 

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